Software Features
- Assign operators to multiple departments.
- Notification of operator status.
- Typing Notification.
- Canned message and browser tab.
Live Chat Software provides live help and support with easy web chat interaction between customer support executives and website visitors in real time. Advance technology enabled help desk utility facilitates web site visitors to immediately contact with web support operators for immediate resolving their queries in real time.
Live chat utility provides quickly response, online support and information to website visitors and customers in minimal time. Instant interaction through real-time customer care results in increased online sales and business productivity with decrease in support expenses (telephonic support). Customer support software is highly useful in online business such as travel, real estate, auto sales, web hosting, education, insurance, finance etc.
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