Web based live chat software provide supports multiple executives and multiple chats, real time sales assistance for customers email management runs on windows Vista platforms

Online Live Chat Software

Live Chat Software

Overview

Live Chat Software provides live help and support with easy web chat interaction between customer support executives and website visitors in real time. Advance technology enabled help desk utility facilitates web site visitors to immediately contact with web support operators for immediate resolving their queries in real time.

Best live chat utility provides quickly response, online support and information to website visitors and customers in minimal time. Instant interaction through real-time customer care results in increased online sales and business productivity with decrease in support expenses (telephonic support). Customer support software is highly useful in online business such as travel, real estate, auto sales, web hosting, education, insurance, finance etc.

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Real-Time Online Live Chat Online live support software provides real time chat interaction between customer support executives and online customers or visitors.	Multiple Chat Sessions Live online help chat software provides flexible help desk support to single as well as multiple online visitors simultaneously.	Operator-to-Operator Chat Utility even facilitates interaction between online operators to request assistance or exchange important information.
Chat Transfer Facility Web chat software provides facility to transfer chat from one operator to another in any department during ongoing chat sessions for providing additional help to website visitors.	Save Chat History Details Best customer service chat program facilitates support executives to view history of all chat sessions with facility to backup and record online chat conversations in a simplest way.	View Visitor’s Information Live support software enables support executives to view website visitor’s details like Visitor IP, Visitor Name, Arrival Time and Date, IP Address, Company name etc.
Chat Alerts Live help chat software facilitates Sound notification and Visual alerts (pop-up window), in case operator is with new chat request	Offline Messaging Software facilitates offline messaging facility in case chat operator is unavailable or shows the offline status	E-mail Chat Transcripts Chat Program provides facility to automatically send chat session details to visitor`s specified email address for later review and adding to visitor knowledge base.

Other Features:

Assign Operators to Multiple Departments
Help desk software allows administrator to assign multiple departments to operators for increasing productivity and quality of service.

Notifications of Operator Status
Software shows the operator status (online, offline or busy) which facilitates visitors to make chat accordingly and he/she will get to know the operators status.

Canned Messages and Browser Tab
Software enables web operator to send canned responses (without having to type them out) and pre-defined website URLs, directly to visitor during ongoing chat sessions for performing quick chats.

Typing Notification
Live chat tech software enables website operator to view what visitor is typing before sending the message.

Benefits of Data Doctor Live Chat Software:

• Safe to install and compatible with all major Windows OS systems.
• No hidden cost or monthly charges, just purchase first time and use it for lifelong.
• User friendly GUI interface helps to easily understand the features of software.
• No technical knowledge or expert guidance required to work with the program.
• Cost-effective, simple and flexible as compare to costly customer support services.

single, multi operator Software PAD url